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Our Team Business Plan Rates & Methodology Meetings & Minutes Financials & Budgets Bylaws & Policies Licenses & Approvals Careers & Tenders
01 — Our Team

The people who keep the system running.

WILD's administration is led by a small, dedicated office team, supported by certified operators in the field and directors from each member community.

Commission Manager

Dwight Moskalyk

Oversees daily operations, budget, and board reporting.

Office Administrator

Tori Message

Customer accounts, correspondence, privacy management and records.

Financial Director

Heather Luhtala

Budgeting, billing, and rate methodology.

Operations Director

Joe Duplessie

Oversees certified operators and system performance.

Governance

Board of Directors

One director per member; see Our Board.

Lead Operator & Facility Maintenance

Jason Madge

Day-to-day operation and maintenance of the regional system.

02 — Business Plan

Planning for today's system and tomorrow's growth.

The Commission's business plan sets out how WILD will operate, maintain, and expand the regional water system over a multi-year horizon, balancing reliability for current customers against the capacity future growth will demand.

It's reviewed and approved by the board, and guides decisions on capital projects, reserve funding, and rate adjustments.

📄 Download the current Business Plan (PDF) or the Capital Plan Summary.

Plan at a glance

  • Planning horizonMulti-year, reviewed annually
  • Approved byBoard of Directors
  • CoversOperations, capital projects, membership, advocacy & strategic goals, & reserves
  • InformsAnnual rate methodology
03 — Rates & Rate Methodology

How water rates are set, and what they cover.

Rates are set to recover the full cost of treating, transmitting, and delivering water across the region, including operations, maintenance, and long-term capital renewal. Rates are reviewed annually, adopted through a bylaw approved by the Board, and follow the internationally accepted standards of utility rate calculations as regulated by the American Water Works Association and the Alberta Utility Commission.

Customer class Rate structure Base rate
Direct Member Connections Volumetric, per m³ $3.53 / m³
Bulk Truck Fill Account Rate Volumetric, per m³ $6.25 / m³

Figures shown are placeholders — current rate schedule to be provided by the Commission office before publishing.

📄 Read the full Rate Methodology document for how base rates, capital surcharges, and annual adjustments are calculated.
04 — Meetings, Agendas & Minutes

Board meetings, on the record.

The Commission maintains the same objective transparency as other public sector bodies. As such, our meetings are public and our meeting agendas and minutes can be made available, subject to privacy and access to information restrictions. Meeting dates can be found here, along with publicly available meeting documents from the past year. To inquire about access to additional records or archived records, please contact the office for options.

  • PDF

    Regular Board Meeting — Agenda

    Most recent meeting · Agenda

    Download
  • PDF

    Regular Board Meeting — Minutes

    Most recent approved minutes

    Download
  • PDF

    Annual General Meeting — Minutes

    Most recent AGM

    Download
Full meeting archive to be populated from the Commission's records — this section shows a placeholder sample only.
05 — Financial Statements & Budgets

Where the money comes from, and where it goes.

Annual audited financial statements and operating budgets, published for transparency to member communities and ratepayers.

  • PDF

    Audited Financial Statements

    Most recent fiscal year

    Download
  • PDF

    Approved Operating & Capital Plans

    Current fiscal year

    Download
Prior-year statements and budgets will be added to a full archive here.
06 — Bylaws & Policies

The rules the Commission operates by.

Utility Commissions are designed to be apolitical, relying on established bylaws and policies approved by the Board to guide day-to-day operations and overall management of the Commission. In addition to the strategic business plan, the Commission relies on the following bylaws and policies to promote fair, transparent, and consistent stakeholder relations with our members, customers, and regional partners.

  • PDF

    Commission Bylaw No. 1

    Governance & board procedure

    Download
  • PDF

    Procurement Policy

    Tendering & purchasing

    Download
  • PDF

    Customer Service Standards Policy

    Connections, billing & complaints

    Download
07 — Licenses, Authorizations & Approvals

Operating under provincial oversight.

WILD's water system operates under licenses and approvals issued by the Government of Alberta, covering water use, treatment, and distribution.

  • PDF

    Water Act License

    Water diversion & use approval

    Download
  • PDF

    Environmental Protection & Enhancement Act Approval

    Water treatment & distribution

    Download
  • PDF

    Ministerial Order — Commission Formation

    Establishing WILD as a regional services commission

    Download
Document titles are placeholders pending confirmation of the Commission's actual license and approval numbers.
08 — Career & Tender Opportunities

Work with us, or bid on a project.

Open positions with the Commission, and current tenders for contractors and suppliers.

There are no open career or tender opportunities at this time. Check back soon, or contact our office to be notified when new postings go live.